Receptionist

  • Reference: MTReceptionist

The Front Office department is looking for a Receptionist to provide guests with outstanding service in this stunning hotel.

The Montague on the Gardens Hotel is a stunning four star deluxe property located in the heart of London’s elegant Bloomsbury. This wonderful hotel features 100 individually designed bedrooms and suites, an established bar, two conservatories, a wood deck terrace, one restaurant and several function rooms.

Key responsibilities of the Receptionist will include:

  • Checking guests in and out according to the law and hotel standards 
  • Compiling guests accounts and fulfilling administrative duties 
  • Handling reservation enquiries
  • Acknowledging regular guests and VIP’s and their requirements
  • Reconciling banking at the end of each shift 
  • Ensuring that the reception area is clean and tidy at all times

This position has excellent progression opportunities within renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

The ideal candidate for the Receptionist position would:

  • Command a strong level of written and spoken English
  • Display a polite and professional attitude at all times
  • Be an excellent team player 
  • Be enthusiastic in delivering excellent customer service

We are looking for passionate and enthusiastic applicants who are willing to learn. You should be flexible to work an early, middle, late and on shifts, five days out of seven. Early shifts starts at 7am - 3.30pm, middle shifts starts at 9am - 5.30pm, late shifts at 1.30pm - 10pm and on shifts starts at 8am - 8pm.

The Red Carnation Hotel Collection Benefits:

  • 28 paid holidays per annum inclusive of bank holidays, which increases with years of service
  • Complimentary dry cleaning of business attire
  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection and The Travel Corporation 
  • Season ticket loan after 6 months service
  • Salary exchange schemes, such as childcare vouchers and cycle-to work scheme
  • Professional training and development opportunities
  • Employee Assistance Programme

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and is recognised as number 8 of the Sunday Times Top 100 Best Companies to Work For 2014. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis.