Meet the Team

Jonathan Raggett

Jonathan Raggett - Managing Director - Red Carnation Hotels

Managing Director - Red Carnation Hotels

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the 17 award-winning luxury boutique hotels and a country inn which RCH now operates. In November 2009, Jonathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five and four star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."    

Terry Holmes

Executive Director

Executive Director - Red Carnation Hotels

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry.  His tremendous career ranges from a chef to Vice President in the luxury hotel business.

A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.    

Dirk Crokaert

The Montague on the Gardens - Dirk Crokaert

General Manager

Having worked for several years for Red Carnation Hotels and in particular the Montague on the Gardens I was absolutely delighted to take on the role of General Manager of this exceptionally beautiful hotel, which is often referred to as “the hidden gem of London”. I am very proud to lead a team of dedicated employees who are all genuinely committed in providing each individual guest with a memorable experience based upon warm, friendly and attentive service. My team and I look forward to welcoming you soon to our special place.    

Ben Seager

The Montague on the Gardens - Ben Saeger

Deputy General Manager

My dream of working for an international hotel group started several years ago when I joined Red Carnation Hotels as a Management Programme Participant. Over these years I have grown with this amazing company and progressed through the ranks by working in a number of the hotels within RCH. I now join The Montague on the Gardens with the focus to continue offering exceptional value and service to our guests. Each individual team member is dedicated to making your experience with us a memorable one. I look forward to personally welcoming each of our guests to their home away from home.     

Anthony Gerber

Anthony Gerber

Director of Sales

My passion for the hospitality industry really gained impetus after graduating from the International College of Hotel Management in Adelaide, Australia. After gaining experience working in unique hotels around the world, like the Raffles Hotel Singapore, I decided it was time to change direction. I moved to Europe with an ambition to grow in the field of hotel sales. Red Carnation Hotels gave me a brilliant platform to nurture and develop my skills and I continue to reach higher today at The Montague on the Gardens. With so many hotels for clients to choose from in Bloomsbury, I lead our sales and conference team to share the message of warm hospitality and excellent service.  

Arjeta Arapi


Food and Beverage Manager

My passion about Food and Beverage started when I was a little girl, working in my family’s restaurant.  I joined The Montague on the Gardens Hotel in 2003 and since then I have never looked back.  It feels like a “home from home”. Over the past 10 years I have gained a lot of experience, starting from the basics and then moving up through positions within the Food and Beverage department. I am very proud to say that in November 2013 my team won the Catey award as the Restaurant Team of the Year.  We are very passionate about providing excellent service as well as creating memorable experiences for all of our guests. We truly believe in the RCH motto of 'No request too large, no detail too small'.  My team and I look forward to welcoming you and ensuring that you will get the most efficient service with the warmth and genuine hospitality of our team.

Emma Chatterjee

The Montague on the Gardens - Emma Chatterjee

Reservations Manager

Having worked in both front of house and reservations in the hospitality industry over the past thirteen years, I know the importance of creating a lasting first impression and exceeding guest expectations. As the first point of contact for our guests, my team and I will endeavour to make your stay at The Montague on the Gardens Hotel an unforgettable experience. Please contact either myself or my team to reserve your room or for any special requests, as no request is too large, no detail too small.    

Martin Halls

Martin Halls - Executive Chef at The Montague

Executive Chef

I started my career in the hospitality industry at Colchester Catering College. Upon graduating I moved to London and have worked in some of the capital's finest 5 star hotels. I have always had a love for travel, and so I decided to use my cooking skills to work around the world. I have been very fortunate to have travelled to New York, Texas, the Bahamas and Hong Kong to name but a few. Since returning to London I have held various Head Chef positions, and in 2008 I joined The Montague as Executive Chef. My team and I work very closely together producing menus with predominantly British dishes, using fresh local produce.    

Thelma Fowlis

The Montague on the Gardens - Thelma Fowlis

Executive Housekeeper

I have worked at The Montague on the Gardens since 1998, after several years working in small and large hotels in London. Working in hospitality has allowed me to fulfil my passion of meeting and caring for people and it gives me great pride to provide the highest levels of comfort for our guests, ensuring they feel they are in a home from home.

Mustafa El’omari

The Montague on the Gardens - Mustafa El'Omari

Head Concierge

I have worked in the hotel industry for some 35 years now and I have been Head Concierge for about 25 of those years. My experience has covered almost every aspect of the hotel service and has been absolutely invaluable. As your Head Concierge I'm here to ensure that from the first moment you arrive at The Montague the hospitality and service you receive is a happy and memorable one. I take great pride in going the ‘extra mile' to make sure that my team and I help you to enjoy not only what the hotel has to offer but of course the many varied delights of London. I look forward to welcoming you.

Leti Rodriguez De Sousa


Reception Manager

After graduating from University with a bachelor degree in translating and interpreting, I moved to London to take on a seasonal job in a small family-run hotel. Soon, I discovered that hospitality was to my liking and so I decided to redirect my career.  I joined Red Carnation Hotels in 2010 to pursue my newly discovered passion for customer service and have thrived amongst like-minded people. 
I am confident that together with the rest of the Front Office team at the Montague we will certainly make each and every guest’s stay a memorable one by providing a warm, tailored experience through our excellent customer service and hospitality. 


Tadas Dubikaitis


Chief Engineer

I started my career when I was 10 years old making a toy car from a piece of wood. Time went by and I found myself fixing anything and everything. I joined the hospitality industry 6 years ago as a Handy Person and I have progressed to Chief Engineer at The Montague on the Gardens Hotel; looking after the building, managing the day-to-day maintenance and Health and Safety.  My team and I offer a warm welcome and ensure that you are well looked after.


Skyla Clark-Ward


The Montague on the Gardens - Conference & Events Manager

I joined The Red Carnation Hotel Collection in October 2014, as part of the team at The Montague on the Gardens; and I am very much looking forward to this next stage of my career. I have worked within hospitality and hotels for over 6 years and have gained knowledge in all aspects of conferencing and events. Whether it be from organising small meetings to large residential conferences, gala dinners or helping a happy couple plan their special day; to providing clients with a high level of personal service. Going that extra mile and being part of a successful event is what I enjoy  most and is why I have such a passion for this industry. Hospitality is about creating a positive and memorable experience like no other and here at RCH it is of the utmost importance.

T: +44 (0) 20 7612 8411

Taryn MacGregor


The Montague on the Gardens - Conference & Events Executive

Having worked  in the hospitality industry since moving to London from South Africa 5 years ago, I pride myself on my ability to anticipate the needs and wants of guests and always going the extra mile to exceed their expectations. I have worked at The Montague on the Gardens Hotel for over two years and I am lucky to have had the opportunity to work in various departments and gain the exposure of different roles. I have previously worked as an assistant reception manager and reservations agent, and now look forward to again developing and furthering my skills in Conference and Events. I am proud to be part of the Red Carnation family and to be an ambassador for a company whose service standards I value and work hard to enforce every day.

T: +44 (0) 20 7612 8404