Managing Director - Red Carnation Hotels
Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the 14 award-winning luxury boutique hotels and a country inn which RCH now operates. In November 2009, Jonathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.
"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."
jonathan@rchmail.com
Executive Director - Red Carnation Hotels
Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry. His tremendous career ranges from a chef to Vice President in the luxury hotel business.
A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.
tholmes@rchmail.com
General Manager
Having worked for several years for Red Carnation Hotels and in particular the Montague on the Gardens I was absolutely delighted to take on the role of General Manager of this exceptionally beautiful hotel, which is often referred to as “the hidden gem of London”. I am very proud to lead a team of dedicated employees who are all genuinely committed in providing each individual guest with a memorable experience based upon warm, friendly and attentive service. My team and I look forward to welcoming you soon to our special place.
dcrokaert@rchmail.com
Rooms Division Manager
My dream of working for an international hotel group started several years ago when I joined Red Carnation Hotels as Management Programme Participant. Over these years I have grown with this amazing company and progressed through the ranks by working in a number of the hotels within RCH. I now join The Montague on the Gardens with the focus to continue offering exceptional value and service to our guests. Each individual team member is dedicated to making your experience with us a memorable one. The rooms division team and I look forward to personally welcoming each of our guests to their home away from home.
bseager@rchmail.com
Front Office Manager
I joined The Montague on the Gardens Hotel in 2007 and have had the opportunity to progress through various departments, and after three and a half years I was promoted to Front Office Manager. The Hotel industry is a real passion for me as it is a dynamic activity which enables one to have a never ending creativity. I feel very privileged to be a part of the Red Carnation family. My role, along with the team, is to ensure that you receive the very best standard of service and to make your stay with us a memorable one. My team and I look forward to welcoming you to The Montague on the Gardens hotel, where no request is too large and no detail too small.
mkokina@rchmail.com
Director of Sales
My passion for the hospitality industry really propelled after graduating from the International College of Hotel Management in Adelaide, Australia. After gaining experience working in unique hotels around the world, like the Raffles Hotel Singapore I decided it was time to change direction. I moved to Europe with an ambition to grow in the field of hotel sales. Red Carnation Hotels gave me a brilliant platform to nurture and develop my skills and I continue to reach higher and today at The Montague on the Gardens. With so many hotels for clients to choose from in Bloomsbury, I lead our sales and conference team to share the message of warm hospitality and excellent service.
agerber@rchmail.com
Reservations Manager
Having worked in both front of house and reservations in the hospitality industry over the past thirteen years, I know the importance of creating a lasting first impression and exceeding guest expectations. As the first point of contact for our guests, my team and I will endeavour to make your stay at The Montague on the Gardens Hotel an unforgettable experience. Please contact either myself or my team to reserve your room or for any special requests, as no request is too large, no detail too small.
echatterjee@rchmail.com
Food and Beverage Manager
I have worked with Red Carnation Hotels for over four years, first as a management trainee and then as the Assistant Food and Beverage Manager at The Rubens Hotel. I am delighted to now be working at The Montague Hotel continuing, with my team, to ensure that for our guests ‘No request is too large, no detail too small’. I look forward to inviting you to try one of our many fantastic food and beverage areas, from breakfast and dinner in the restaurant through to a relaxing afternoon tea in the conservatory, cocktails in the bar, cigars on the Terrace and barbeques on the Wood Deck. Please feel free to contact me directly if I can be of any assistance.
pbradley@rchmail.com
Conference & Events Sales Manager
I joined the Montague team in 2009, having worked previously in a large conference centre and hotel chain for over five years, one of which was only a few minutes from this lovely hotel and I did not know that such gems exist, hidden away in the heart of London. The Montague conference and operations team look after corporate conferences, group afternoon tea bookings, weddings, christenings, baby showers, private dinners and receptions, BBQs etc. Myself and our team are determined to make sure that each and every event we manage is a great success from start to finish and we will gladly go the extra mile to help make things perfect for every client.
meetmt@rchmail.com
Executive Housekeeper
I have worked at The Montague on the Gardens since 1998, after several years working in small and large hotels in London. Working in hospitality has allowed me to fulfil my passion of meeting and caring for people and it gives me great pride to provide the highest levels of comfort for our guests, ensuring they feel they are in a home from home.
tfowlis@rchmail.com
Head Concierge
I have worked in the hotel industry for some 35 years now and I have been Head Concierge for about 25 of those years. My experience has covered almost every aspect of the hotel service and has been absolutely invaluable. As your Head Concierge I'm here to ensure that from the first moment you arrive at The Montague the hospitality and service you receive is a happy and memorable one. I take great pride in going the ‘extra mile' to make sure that my team and I help you to enjoy not only what the hotel has to offer but of course the many varied delights of London. I look forward to welcoming you.
conciergemt@rchmail.com
Chief Engineer
Having served my electrical apprenticeship in hotels as a teenager I was fascinated by the service industry and what it had to offer. I went on to work abroad in Europe on construction sites but missed the atmosphere of working in hotels. Now with over 15 years experience I joined The Montague on the Gardens in 2009. I am delighted to be working for Red Carnation Hotels as they heavily invest in their hotels and always put the guest needs first. I am very keen to continue maintaining the high standards that our guest have come to expect of our hotel and look forward to welcoming all of you.
maintenancemt@rchmail.com
Executive Chef
I started my career in the hospitality industry at Colchester Catering College. Upon graduating I moved to London and have worked in some of the capitals finest 5 star hotels. I have always had a love for travel, and so I decided to use my cooking skills to work around the world. I have been very fortunate to have travelled to New York, Texas, The Bahamas and Hong Kong to name but a few. Since returing to London I have held various Head Chef positions, and in 2008 I joined The Montague as Executive Chef. My team and I work very closely together producing menus with predominantly British dishes, using fresh local produce.
kitchenmt@rchmail.com