Red Carnation Hotels

CAREERS

Assistant Front Office Manager

Hotel: The Oyster Box
Ref: OY00210

The Oyster Box Hotel is one of the region’s icons and most distinguished 5 star hotels. It is set on a large property on Umhlanga’s prestigious beachfront, with tropical landscaped gardens and direct beach access.  Just 15km north of Durban, the hotel will offer absolute beachfront luxury and comfort.The successful candidate will be responsible for All of Front Office, namely Switchboard, Front Desk, Concierge, Night Shift, and Executive Floor. Adherence to all pre-set standards within all Front Office departments, predominantly Concierge (including all transport) and Executive Floor. The Assistant Manager represents the Front Office Manager of the hotel during his/her absence and has a liaison role with all other departments.

The successful candidate:
·         Must be of good health and have the ability to manage stress and long working hours
          Should have the knowledge of Front Office policies and procedures.
·         Worked on the Front Desk for 3 years and have managerial experience.
·         Strong human relation skills with all employees and guests.
·         Must be reliable, courteous and flexible.
·         Must be outgoing, people orientated and creative.
·         Must be well groomed

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