Red Carnation Hotels

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the thirteen international properties RCH now operate. In November 2009, Johnathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

jonathan@rchmail.com    T: 0207 514 5633

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry. To discover more about Terry and to download his pod casts click here.

tholmes@rchmail.com     T: 0207 958 6923

Having worked for several years for Red Carnation Hotels and in particular the Montague on the Gardens I was absolutely delighted to take on the role of General Manager of this exceptionally beautiful hotel, which is often referred to as “the hidden gem of London”. I am very proud to lead a team of dedicated employees who are all genuinely committed in providing each individual guest with a memorable experience based upon warm, friendly and attentive service.

My team and I look forward to welcoming you soon to our special place.

dcrokaert@rchmail.com      T: 0207 612 8402

Click here to listen to Mr Crokaert's Pod-cast about the Montague

I joined Red Carnation Hotels in February 2001, having previously worked at the Hilton Park Lane, Mayfair. During my time at Red Carnation Hotels I have worked in all the UK properties, which has allowed me to consistently provide the best possible level of care and attention to all our guests.  I have now returned to The Montague on the Gardens Hotel as Front of House Manager with the mission to ensure that my team and I will take care of your every need and exceed your expectations. The team is made up of individuals from many different countries, who are united by the goal of making every guest’s stay a unique and thoroughly enjoyable experience.

sgowili@rchmail.com      T: 0207 637 1001

I started working for Red Carnation Hotels in 2004 as a Hotel School Management student at the beautiful Twelve Apostles Hotel and Spa in Cape Town, South - Africa. I fell in love with the hotel and Red Carnation as a company. So much so that after my studies in 2006, I've decided to continue my hospitality career with the company in the UK at The Milestone Hotel. I now have the privilege to work at The Montague on the Gardens as Food and Beverage Operations Manager. Myself and my team are looking forward to welcoming you and spoil you with our hospitality. We will exceed all your expectations and make your stay a memorable one. So please come and join us for a first class meal in the Blue Door Bistro or a cocktail with live music in the Terrace Bar.

                                    gvanrooyen@rchmail.com      T: 0207 637 1001

With over ten years experience working within four and five star hotels Internationally, I initially discovered Red Carnation Hotels as a guest. I was so impressed with the exceptional service experience, I joined the Collection in 2006 and have never looked back.

I look forward to welcoming you and ensuring you receive the same exceptional guest experience with us here at the Montague on the Gardens, your home away from home.

efoord@rchmail.com      T: 0207 612 8407

I have been working with the Montague since 1998 having previously worked at several large and small Hotels in London. Working in hospitality has always been my passion as I like to meet and care for people. It gives me great pride and joy to provide that comfort in the Rooms and Public Areas the guest needs with a ‘Home from home’ feeling that would always make them want to return

tfowlis@rchmail.com      T: 0207 612 8466

I have worked in the hotel industry for some 35 years now and I have been Head Concierge for about 25 of those years. My experience has covered almost every aspect of the hotel service and has been absolutely invaluable. As your Head Concierge I'm here to ensure that from the first moment you arrive at The Montague the hospitality and service you receive is a happy and memorable one. I take great pride in going the ‘extra mile' to make sure that my team and I help you to enjoy not only what the hotel has to offer but of course the many varied delights of London. I look forward to welcoming you. 

conciergemt@rchmail.com      T: 0207 637 1001

I have been working in the hotel industry as Hotel Engineer for the last 7 years and I joined The Montague team in 2005.  I am keen to make sure that all of our guests have a comfortable stay and hope that they can enjoy our newly refurbished rooms as well as our public areas that I am very proud of.  Please feel free to contact me at any time if you need any assistance with our equipment or your own.

rsilva@rchmail.com      T: 0207 612 8409

I started with Red Carnation Hotels in 2003 in the Central Reservations Department. Since then, I have moved to the new In-House Reservations department. This latest role has given me the opportunity to get to know our regular bookers on the phone and I have built up some wonderful close relationships with our clients. Several years with the company has given me an in-depth knowledge of our room types and facilities and I enjoy passing on this information to new guests.

bookmt@rchmail.com     T: 0207 637 1001