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Meet the Team

Jonathan Raggett

JR

Jonathan Raggett

  • Managing Director - Red Carnation Hotels
  • jonathan@rchmail.com

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the 17 award-winning luxury boutique hotels and a country inn which RCH now operates. In November 2009, Jonathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

Dirk Crokaert

Dirk Crokaert

Dirk Crokaert

  • General Manager
  • dirk@rchmail.com

Having worked for over 15 years for Red Carnation Hotels and in particular the Montague on the Gardens I was absolutely delighted to take on the role of General Manager of this exceptionally beautiful hotel, which is often referred to as “the hidden gem of London”. I am very proud to lead a team of dedicated employees who are all genuinely committed in providing each individual guest with a memorable experience based upon warm, friendly and attentive service. My team and I look forward to welcoming you soon to our special place.

Anthony Turk

Anthony Gerber

Anthony Turk

  • Director of Sales
  • aturk@rchmail.com

My passion for the hospitality industry really gained impetus after graduating from the International College of Hotel Management in Adelaide, Australia. After gaining experience working in unique hotels around the world, like the Raffles Hotel Singapore, I decided it was time to change direction. I moved to Europe with an ambition to grow in the field of hotel sales. Since joining in 2004, Red Carnation Hotels gave me a brilliant platform to nurture and develop my skills and I continue to reach higher today at The Montague on the Gardens. With so many hotels for clients to choose from in Bloomsbury, I lead our Sales and Conference team to share the message of warm hospitality and excellent service.

Martin Halls

Martin Halls

Martin Halls

  • Executive Chef
  • kitchenmt@rchmail.com

I started my career in the hospitality industry at Colchester Catering College. Upon graduating I moved to London and have worked in some of the capital's finest 5 star hotels. I have always had a love for travel, and so I decided to use my cooking skills to work around the world. I have been very fortunate to have travelled to New York, Texas, the Bahamas and Hong Kong to name but a few. Since returning to London I have held various Head Chef positions, and in 2008 I joined The Montague as Executive Chef. My team and I work very closely together producing menus with predominantly British dishes, using fresh local produce

Emma Chatterjee

Emma Chatterjee

Emma Chatterjee

  • Reservations Manager
  • echatterjee@rchmail.com

Having worked in both front of house and reservations in the hospitality industry for over twenty years, I know the importance of creating a lasting first impression and exceeding guest expectations. As the first point of contact for our guests, my team and I will endeavour to make your stay at The Montague on the Gardens Hotel an unforgettable experience. Please contact either myself or my team to reserve your room or for any special requests, as no request too large, no detail too small.

Mustafa El'Omari

Mustafa

Mustafa El'Omari

  • Head Concierge
  • conciergemt@rchmail.com

I have worked in the hotel industry for some 35 years now and I have been Head Concierge for about 25 of those years. My experience has covered almost every aspect of the hotel service and has been absolutely invaluable. As your Head Concierge I'm here to ensure that from the first moment you arrive at The Montague the hospitality and service you receive is a happy and memorable one. I take great pride in going the ‘extra mile' to make sure that my team and I help you to enjoy not only what the hotel has to offer but of course the many varied delights of London. I look forward to welcoming you.

Thelma Fowlis

Thelma

Thelma Fowlis

  • Executive Housekeeper
  • tfowlis@rchmail.com

I have worked at The Montague on the Gardens since 1998, after several years working in small and large hotels in London. Working in hospitality has allowed me to fulfil my passion of meeting and caring for people and it gives me great pride to provide the highest levels of comfort for our guests, ensuring they feel they are in a home from home.

Terry Holmes

Terry Holmes

Terry Holmes

  • Executive Director - Red Carnation Hotels
  • tholmes@rchmail.com  

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry.  His tremendous career ranges from a chef to Vice President in the luxury hotel business.

A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.

Neil Anderson

Neil Anderson

Neil Anderson

  • Deputy General Manager
  • nanderson@rchmail.com

Since July 2000 I originally worked at The Milestone Hotel in various departments which is also part of the Red Carnation Hotel family. In February 2016 I joined The Montague on the Gardens Hotel as Deputy General Manager. It is mine and my dedicated team's goal to ensure that all of our guests only receive the very warmest of welcomes to the hotel and that their stay is perfect. The team's motto is “No request is too large and no detail is too small.”

Arjeta Arapi

Arjeta Arapi

Arjeta Arapi

  • Food and Beverage Manager
  • aarapi@rchmail.com

My passion about Food and Beverage started when I was a little girl, working in my family’s restaurant. I joined The Montague on the Gardens Hotel in 2003 and since then I have never looked back. It feels like a “home from home”. Over the past 15 years I have gained a lot of experience, starting from the basics and then moving up through positions within the Food and Beverage department. I am very proud to say that in 2017 I won two prestige’s awards, first one was from HR in Hospitality for Outstanding Leader of the year and the second one from Hotel Catey, Food and Beverage Manager of the Year. Also in November 2013 my team won the Hotel Catey award as the Restaurant Team of the Year. We are very passionate about providing excellent service as well as creating memorable experiences for all of our guests. We truly believe in the RCH motto of 'No request too large, no detail too small'. My team and I look forward to welcoming you and ensuring that you will get the most efficient service with the warmth and genuine hospitality of our team.

Wayne Jones

Wayne Jones

Wayne Jones

  • Front of House Manager
  • wjones@rchmail.com

After graduating from University College Birmingham with a 1st degree in Hospitality and Tourism Management I joined Red Carnation in the summer of 2014, where I started on the Management Program. The first year of my program was spent at this wonderful hotel learning all aspects of Food and Beverage, before moving to Ireland and undertaking my 2nd year in front office on the Ashford Castle Estate. Through my time with Red Carnation I have seen what true and genuine world class service is and I strive every day to maintain these wonderful standards outlined by our passionate owners. It is my mission to create lasting memories and friendships with our guests to ensure that every stay is the best they have ever had.

Jess Burrow

Jess Burrow

Jess Burrow

  • Conference and Events Sales Manager
  • jburrow@rchmail.com

My admiration for the Hospitality industry started in Kendal, The Lake District where I was raised. Surrounded by the most beautiful hotels and award winning restaurants, this inspired my choice of career. Having gained a First Class degree in Hospitality Business Management with Conference and Events from Sheffield Hallam University, I joined the Red Carnation Hotels Management Programme in 2015. I spent my first year in London at The Rubens and Hotel 41 in the Food and Beverage department. Half of my second year was spent in Guernsey both in the Old Government House Hotel & Duke of Richmond in the Front Office Departments. My wide range of operational experience has definitely helped me in my current role as Conference and Events Sales Manager.

I was presented with this amazing opportunity to work at The Montague on the Gardens in February 2017 and I am delighted to have such a great team. I am extremely passionate about working with a range of people, to create diverse and memorable events from the enquiry stage, through to the execution. Personalising the guest experience is one of my favourite aspects of the role and delivering first class service in a fast pace environment is where I thrive. I look forward future prospects and creating wonderful memories.

Tadas Dubikaitis

Tadas Dubikaitis

Tadas Dubikaitis

  • Chief Engineer
  • maintenancemt@rchmail.com

I started my career when I was 10 years old making a toy car from a piece of wood. Time went by and I found myself fixing anything and everything. I joined the hospitality industry 6 years ago as a Handy Person and I have progressed to Chief Engineer at The Montague on the Gardens Hotel; looking after the building, managing the day-to-day maintenance and Health and Safety.  My team and I offer a warm welcome and ensure that you are well looked after.